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The coordinator job we rebuilt before it was posted

A 30-person brand agency billing at capacity had two senior producers doing coordinator work on top of their own jobs, with status notes, approval chases and reports slipping.

The problem

Producers doing coordinator admin with no time to hire or learn tools

What was built

The team sorted each bullet of the drafted coordinator posting into a rule-based task or a job for a person. Seven became fixed workflows with written rules in one editable file: Monday slipping lists, status and chase drafts, Friday timesheet checks, and weekly reports. Producers run them from team chat, and a named person approves every client-facing draft.

What it measured
Built with

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